My Blog.. 

Email Marketing Glossary

Email Marketing Glossary

Email marketing is full of tension. Like many aspects of running your own business it requires you to wear many hats and use different business skills. To get your email marketing working you will need: - some marketing skills to understand what you should be putting...

How to take payment on your website

Increasing numbers of  small businesses are looking to take payments online for the packages they offer. Many of these businesses will have a regular website rather than an ecommerce site and upgrading can be both expensive and time consuming. If you are looking for a...

A love letter to MailerLite

A love letter to MailerLite

** Jargon Alert** I'm sorry but I've used some terms in this post that are a bit jargony.  I've also written a glossary that will help you understand them. If you are new to email marketing you might want to start by reading the glossary which you can find here...

Websites created on my course

One of my favourite ways of working with people is through group online programmes. I've been doing this for several years, well before Covid-19 forced us online and find it works really well to get people up and running with a website they have full control over. The...

Conference Tips – How to get the most from a conference

Conference Tips – How to get the most from a conference

I'm off to a conference on Saturday and with my SORTED hat on I've been thinking about whether I should have a standardised 'system' for getting the most out of a conference or whether I should just go with the flow. I already do some things so I thought I'd create a...

I didn’t mean to write a book!

I didn’t mean to write a book. I’m not one of those people who has always wanted to write a book and if you’d told me a couple of years ago I would not only have written it but it would have been a Amazon bestseller I would probably have laughed at you. But here we...

A few of my favourite things…

Over the summer I’ll be scaling back on work but I’ll probably find time to listen to a few podcasts, read a few blogs and possibly even the odd book. If you’re looking for vaguely work related content to keep your brain ticking over through the summer then you might...

New Gmail Features you don’t want to miss

New Gmail Features you don’t want to miss

I'm already a big fan of Gmail but have been using some add-ons to add extra functionality that wasn't in the standard email package. Increasingly though, Gmail has been adding these functions and I wanted to make sure you knew about them so you could benefit. I made...

What to post on Social Media cheat sheet!

What to post on Social Media cheat sheet!

Do you wish you did more on social media but never know what to post? Me too! A few years ago I did a lot of tech training, including getting people started on how to use social media and I created a resource, 30 things to post on social media. I've been thinking...

Quick Tip – Create a ‘canned response’

Quick Tip – Create a ‘canned response’

Sometimes I work with clients for a number of weeks to help them get complex processes in place. Other times I just make a quick recommendation to help them reclaim a few minutes here and there which can add up to a lot of hours over the year and results in reduced...

3 ways to find free images

3 ways to find free images

Finding good images is something that everyone with an online presence needs to do. If you are lucky enough to have a natural flare for photography and a photogenic subject matter then you probably won't be needing stock photos but for the rest of us, we will need...

Monthly Website Maintenance

Monthly Website Maintenance

For many new businesses, a website is one of the biggest investments they make, either in time to create it themselves or investing in a professional to do it for you. And while your website will probably run fine without your intervention most of the time,...

Creating a shared Google Calendar

Creating a shared Google Calendar

Shared calendars are super useful, particularly for group programmes or anywhere where you want people to be able to plan around your events. By adding a shared calendar to wherever they are doing their day to day planning, they are more likely to avoid clashes and be...

Setting your signature in Gmail and Outlook

Setting your signature in Gmail and Outlook

Adding a signature to your email is a quick way to look more professional and help people to connect with you. You can add a signature in about 10 minutes and I've made some videos to show you how. In the videos I talk about Wisestamp, a tool you can use to easily...

Email Setup – POP vs IMAP and why it matters

Email Setup – POP vs IMAP and why it matters

About 10% of the people who ask me about emails are struggling with accessing email on several devices (phone, laptop, tablet) and finding things disappearing from one place or not appearing in another. Before we begin sorting out Inboxes it is important to make sure...

Have you thought about the impact of your emails?

Have you thought about the impact of your emails?

The start of the year is a time for goal setting and resolutions. Lots of the resolutions I've seen people sharing this year are about reducing things. Reducing waistlines is always a pretty common January theme but this year, after the startling revelations about the...

How do you know if you’ve ‘made it’?

How do you know if you’ve ‘made it’?

I took the train into London a couple of weeks ago and passed some time reading the Metro as whizzed through the frosty countryside. One thing that caught my eye was was an article on how you know when you've 'Made it'. A survey showed the top 40 things that people...